Returns, Refunds, and Shipping

Any returns or cancellations made after 45 days of purchase will not qualify for a refund. There are NO returns on electrical parts, fuels, or special order items. All returns are subject to a 30% restocking fee. Please contact us at support@dna.racing with any questions. 

Returns

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Core Charge

You will see a core charge on your part if we can accept a return of your old part. If you do not see a core charge, we cannot accept your old part. You do not have to send your core back, it functions as a deposit providing incentive to return your core to us. We cannot remove this charge from the cost of your part.

Core Refunds

Cores must be returned within 3 months of the purchase date to receive a refund. You are responsible for the return shipping costs of the core. The cost of the core will be refunded after the part is inspected. You will not receive the core refund if it is rusted solid, smashed or otherwise unusable/not re-buildable.

Shipping

You will be responsible for paying for your own shipping costs for returning your

item. Shipping costs are non-refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.